Player support
Bets & Guesses Support
Answers for joining a room, game audio, synchronization, and everything you need to keep the table moving.
Quick help
Start with the common fixes
Most game-night issues can be cleared in under a minute.
I cannot join a room
Check that the room code is entered exactly as shown and that the host is still in the lobby. Refresh the page once, enter the code again, and keep the browser tab active while joining.
There is no sound in my browser
Browsers require a tap or click before they allow game audio. Interact with the page once, then check the tab's mute setting and your device volume.
The timer or table looks out of sync
Keep a stable connection and return to the game tab. If the display does not recover, refresh and rejoin with the same name; the current server state will be loaded again.
My purchase or premium access is missing
Email us from the address used for the App Store purchase and include your device model, iOS version, and app version. Do not send payment details or passwords.
Still need help?
Tell us what happened.
Include the room code, device, browser, app version, and the round where the issue appeared. Please never include passwords or payment information.