PLAYER SUPPORT
Keep the
good times going.
A little help to get everyone back to the table.
Talk to us01 I can’t join a room
Check that the room code is entered exactly as shown and that the host is still in the lobby. Refresh the page once, enter the code again, and keep the browser tab active while joining.
Back to the game ↗02 There’s no sound
Browsers require a tap or click before they allow game audio. Interact with the page once, then check the tab’s mute setting and your device volume.
03 The timer or table is out of sync
Keep a stable connection and return to the game tab. If the display does not recover, refresh and rejoin with the same name; the current server state will be loaded again.
04 My premium access is missing
Email us from the address used for the App Store purchase and include your device model, iOS version, and app version. Do not send payment details or passwords.
Contact purchase support ↗A HUMAN ON THE OTHER END
Still need
a hand?
Tell us what happened. Include the room code, your device and browser, the app version, and the round where the issue appeared.
Please don’t include passwords or payment information.
support@betsandguesses.com